Terms and Conditions

This Agreement sets out the terms and conditions for your use of the website and bookings located at www.welshholiday.co.uk ("welsh holiday") and the booking of Parc Cefn Coed via "welsh holiday".

Agreement
The use of "welsh holiday" constitutes your acceptance, without modification, to the terms, conditions and disclaimers contained in this Agreement. If you do not accept these Terms and Conditions you should not proceed with a booking and leave the "welsh holiday" site immediately.

Booking your holiday
Provisional Bookings may be made by E Mail or by telephone and in each case must be followed up with deposit or full payment (as appropriate) sent to arrive within 5 days.

Bookings are not confirmed until we issue a Booking Confirmation via E Mail.

Deposit and final payment
A deposit of £50 is required for each week of a proposed booking and until this deposit is received, any reservation is deemed provisional and may be varied or cancelled without prior notice.

The balance is due 8 weeks before the first day of the planned holiday. No reminder will be issued and in the event that the balance payment does not reach us by the date due, we reserve the right to re-let the Parc Cefn Coed. In such circumstances, a deposit will only be refunded as outlined in the cancellation section below.

If a booking is made less than 8 weeks before the start of the planned holiday, the full payment must be made. A Booking Confirmation E Mail will be issued upon receipt of full payment

Payments may be made by cheque, bank transfer or pay pal (charge to be borne by the client).

Cancellation by Client
Under normal circumstances payments made are either not refundable at all or are only partially refundable. A Cancellation Charge will be payable based on the number of days before the holiday start date that we receive a cancellation notification (which must be in writing). The Cancellation Charge is specified in the following table: -

Number of days before
holiday start date that
notification is received                           Cancellation Charge

0 - 13 days                                           100% of the total cost of the holiday
14 - 27 days                                          75% of the total cost of the holiday
28 - 55 days                                          60% of the total cost of the holiday
more than 55 days                                 Deposit
 
Cancellation by the Owners
If we have to cancel a booking of a specified property at any time after confirming a booking (e.g. because of fire at the property) or should the property be unavailable on the day that the holiday starts for reasons outside our control then we will provide a full refund of the amount paid by the Client and the Client shall have no further claim.

Times of letting
Holiday accommodation is available from 4.00pm on the first day of the letting and the Client must vacate by 11.00am on their departure day, unless otherwise agreed .

Client's responsibilities and obligations
The Client agrees: -

to pay for any losses or damage to the property or contents (including the soiling of carpets and soft furnishings) however caused (reasonable wear and tear excluded) unless the cost of making good such loss or damage is fully recovered under any insurance policy maintained by us.

to take good care of the property and leave it in a clean and tidy condition on departure

to permit the Owner and the Agents reasonable access to the property

not to exceed the total number of people stipulated in the property description

Damage to equipment and the property
Any damages to the property or to the equipment belonging to Parc Cefn Coed House must be reported immediately by phone: 0773 620 6612.
Damages by the Clients to the holiday property or equipment that belongs to it must be paid in full by the Client to its replacement value, unless otherwise agreed.

Pets
Pets are only permitted by prior arrangement, a charge of £15 for each pet is made. Pets are not permitted on the furniture and we can not accept responsibility for their safety.

Complaints
We are most concerned that you have an enjoyable holiday. Should you nevertheless have cause for complaint, please advise us immediately, so that the complaint can be investigated and action taken. We cannot take responsibility for any matter which you did not bring to our attention during your holiday.

Hyperlinks to "Welsh Holiday"
The "welsh holiday" website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Alteration of Terms and Conditions
We reserve the right to alter the Terms and Conditions from time to time, but this right shall not affect the existing Terms and Conditions accepted by you upon making a booking using the "welsh holiday".

Entire Agreement
This Agreement constitutes the entire agreement between us concerning its subject matter.

Severance
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

General
Your statutory rights are not affected.

Breach of Contract and Law of Contract
If there shall be a breach of any of these conditions on the part of the Client or any member of the party the Owners reserve the right to re-enter the property and terminate the holiday letting without prejudice to the other rights and remedies of the Owner.

The validity construction and performance of this Agreement shall be governed by English Law and each of the parties hereby submits to the exclusive jurisdiction of the English Courts.

www.welshholiday.co.uk